Legal

Introduction

Zaratica LTD, a company registered in England and Wales under company number [Your Company Number], with its registered office at 11 Breamer Avenue, London, United Kingdom ('we', 'us', or 'our'), operates the Drixal ERP platform and websites www.zaratica.com and www.drixal.com This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the UK Privacy and Electronic Communications Regulations (PECR), and applicable international privacy laws. By using our Service, you agree to the practices described in this policy.

Data We Collect

We collect the following types of data to provide and improve our Service:

• Personal Information: Such as your name, email address, and payment details provided during registration or subscription to Drixal ERP.
• Usage Data: Information about how you interact with our Service, including pages visited and features used, collected via analytics cookies or similar technologies.
• Technical Data: Such as IP addresses, browser types, and device information collected to ensure security and functionality.

How We Use Your Data

We use your personal data to:

• Provide and maintain the Service, including user authentication and session management.
• Analyze usage patterns to improve the functionality and user experience of Drixal ERP.
• Protect the security and integrity of our Service, including detecting and preventing fraud.
• Comply with legal obligations and respond to regulatory requests.

Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., payment processors, analytics providers) who assist in operating the Service, subject to strict confidentiality agreements. Data may also be shared to comply with legal obligations or protect our rights.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon termination of your account, we delete or anonymize your data in accordance with applicable regulations.

Your Rights

Under UK GDPR, EU GDPR, and similar laws, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You may also request data portability or withdraw consent where applicable. EU and UK users can manage cookie preferences via our consent banner.

Data Security

We implement industry-standard security measures, such as encryption and access controls, to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date. Continued use of the Service after changes indicates your acceptance.

Contact Us

For questions about this Privacy Policy, please contact us at legal@drixal.com or at Zaratica LTD, 11 Breamer Avenue, London, United Kingdom.