Privacy Policy | Drixal ERP

Introduction

Drixal ("we", "us", or "our") operates the Drixal ERP platform and associated websites. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with applicable data protection laws, cybersecurity regulations, and internationally recognized privacy standards. By using our services, you acknowledge and agree to the practices described in this policy.

🔹 Data We Collect

We collect only the data that is reasonably necessary to operate, maintain, and improve our services in a lawful, fair, and transparent manner.

• Personal information such as name, email address, company details, contact information, and billing data provided during account creation, subscription, or customer support interactions.
• Usage and technical data including access logs, pages viewed, actions performed, and feature usage, collected for operational, analytical, and security purposes, subject to applicable consent requirements.
• Technical, functional, and performance-related data collected through cookies and similar technologies to ensure platform functionality and enhance user experience.

🍪 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the platform, improve performance, analyze usage, and enhance functionality. Non-essential cookies are deployed only where legally permitted and may be managed through available consent or preference tools.

📊 How We Use Your Data

Personal data is processed strictly for legitimate, necessary, and proportionate business purposes.

This includes service delivery, account administration, billing, customer support, analytics, system security, fraud prevention, legal compliance, and enforcement of our contractual rights.

🔒 Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure, including encryption, access controls, monitoring, and secure infrastructure.

While we follow recognized security best practices and standards, no system can be guaranteed to be completely secure, and we cannot warrant absolute data security.

⚖️ Your Rights

Subject to applicable law, individuals have enforceable rights in relation to their personal data.

• The right to request access to and obtain a copy of personal data held about you
• The right to request correction or updating of inaccurate or incomplete data
• The right to request deletion of personal data where legally permitted
• The right to object to certain processing activities or withdraw consent where processing is based on consent

📧 Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, you may contact our legal and compliance team.

Email: legal@drixal.com